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Keenzo.com is a registered trademark of Intermedia Holdings. This entire website, copy, images, logos, indicia, text, content, and unique method of promoting products is Copyright 2004-2012 Keenzo.com, Inc. All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. The name of Keenzo.com, Inc. or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.
Order Acceptance Policy
Listings on this website do not represent an offer to sell goods, but rather, they are advertisements to receive offerings. Any offer/order of more than 2 units per address, customer or company may be rejected, and all orders are subject to review and acceptance by Keenzo.com. As all prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order. We DO NOT accept orders to freight forwarders due to the high amount of fraud that uses these channels.
Receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Keenzo.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Keenzo.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our sales team as deemed acceptable. We may require additional verifications or information before accepting any order. Keenzo.com is a reseller to end user customers and does not accept orders from computer dealers, exporters, wholesalers, or other customers who intend to resell the products offered by Keenzo.com.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Keenzo.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Keenzo.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Keenzo.com shall immediately issue a credit to your credit card account in the amount of the charge.
Return policy and limited guarantee against defects
Every third party product you buy from Keenzo.com is backed first by the product manufacture's warranty. Keenzo.com's 20 day limited warranty against defects, may also apply. Keenzo.com's 20 day limited warranty is an exchange policy that provides for either repair or replacement of merchandise that has been confirmed as defective by either the manufacturer or Keenzo.com, but is at Keenzo.com's sole discretion of acceptance. HARD DRIVES, MEMORY CHIPS, LCD'S, PLASMA'S, PROJECTOR SCREENS OR SCREENS OF ANY OTHER KIND, SPORTS COLLECTIBLES OR ANY MEMORABILIA, SPORTS COLLECTIBLES AND MEMORABILIA, NOTEBOOKS AND DESKTOP SYSTEMS ARE NON-RETURNABLE FINAL SALES AND WILL ONLY BE REPLACED IN THE FIRST 20 DAYS IF DEFECTIVE. 'DEAD ON ARRIVAL' ITEMS MUST BE NOTIFIED TO KEENZO.COM WITHIN THE FIRST 3 DAYS AFTER RECEIPT OF THE ITEM. NON-RESELLABLE / OPENED BOX MERCHANDISE IS NOT RETURNABLE UNDER ANY CIRCUMSTANCES.
** WITH DEFECTIVE MERCHANDISE THE ORIGINAL MANUFACTURER MUST BE CONTACTED TO GET A VERIFIABLE CASE # THAT THE ITEM IS DEFECTIVE. THIS NUMBER WILL BE NEEDED FOR DEFECTIVE RETURNS / REPLACEMENTS. DATE AND TIME MUST BE DOCUMENTED AS WELL IN ORDER TO QUALIFY FOR THE 20 DAY DEFECTIVE RETURN GRACE PERIOD. REFURBISHED ITEMS OF ANY KIND ARE NON-RETURNABLE AND MUST GO BACK DIRECTLY TO THE MANUFACTURER. **
*** SOME 'LIMITED RETURNS' ARE NOTED ON PRODUCTS AND THOSE ITEMS ARE NOT RETURNABLE UNDER ANY CIRCUMSTANCES WITH THE ONLY EXCEPTION BEING A DEFECTIVE REPLACEMENT WITHIN 10 DAYS OF RECEIPT. ***
Due to licensing and copyright laws, we do not accept returns on software once a package has been opened. Defective software will be exchanged for the same title only according to Keenzo.com's limited 20 day warranty described above. Hardware confirmed as defective by the product manufacturer or Keenzo.com will either be exchanged or repaired at our sole discretion within the first 20 days of ownership only. After 20 days the product manufacture warranty is the only warranty in effect. Terms and conditions may vary by product or manufacture. Keenzo.com will assist customers whenever possible in gaining satisfaction with product manufactures. Products returned for exchange must be in new, resellable, sealed condition in original packaging and include all disks, registration cards, packing materials and other accessories and be received within 20 days of the invoice date. We reserve the right to refuse for return or charge up to a 28% restocking fee for damaged /incomplete returns, returns characterized as defective but are actually in working order, or return exceptions. No returns will be accepted without a Return Merchandise Authorization number issued by Keenzo.com or when the product manufacturers or distributors return policies supersede ours. Return Merchandise Authorizations (RMA) can be submitted directly from our website on your 'My Account' page for orders that have been previously shipped or by contacting us.
** REFURBISHED / REMANUFACTURED PARTS MUST BE RETURNED DIRECTLY TO THEIR RESPECTIVE MANUFACTURERS, FOR ANY REASON AND AT ANY TIME AFTER PURCHASE DUE TO STRICT MANUFACTURER POLICIES. THIS APPLIES TO ALL REFURBISHED OR REMANUFACTURED ITEMS FOR EVERY MANUFACTURER. **
Rebate coupon redemptions are limited to ONE PER ADDRESS only, unless otherwise noted.
There are no other express warranties or conditions respecting the equipment. Implied warranties, if any, are limited to the duration of the express warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts so that the foregoing limitation may not apply to you.
Limitation of Liability
In no event shall Keenzo.com or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you
Copyrighted Material - Alleged Infringement
In accordance with Title 17 U.S.C. 512, as amended by Title II of the Digital Millennium Copyright Act, Keenzo has implemented measures for the removal of copyright protected material that is infringed upon. If you believe a copyright has been infringed upon, please provide Keenzo with a written, signed notification by certified mail to "Copyright Notification" at the address designated for contacting Keenzo below. Your notification must include:
Identification of the copyrighted material claimed to be an infringement.
Information as to the location of the alleged infringed upon material sufficient to enable Keenzo to locate the material.
Information sufficient to enable Keenzo to contact the owner of such copyrighted material.
A statement that the use of the material is not authorized or permitted by the owner of such material.
A statement that the information contained in the notification is certified as true under the penalties of perjury.
Any notification that fails to comply with the above specifications will not constitute knowledge or awareness of an infringement.
If you have any questions about the policies, practices, or dealings with this site, you can contact us by using our CONTACT US form on our website.
Thank you for your business!